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Office for Public Management

an independent centre for the development of public services:
improvement, leadership development and research

About OPM

Our services

Our people

Click on a member of staff to read more

Directors

Peter chairs our board of directors, and brings particular experience from housing, health and local government.

Hilary Thompson

Chief Executive

Hilary’s main focus is on improvement in services, including strategy, commissioning and organisational development.

Lesley Campbell

Lesley is an action learning set adviser, and accredited executive coach, in charge of our leadership and management programmes.

Ewan directs the Analytical Studies Unit, and leads OPM’s work in the area of social cohesion and preventing violent extremism

Kai leads our work on community engagement and empowerment, evidence-based policy and practice, and the role of digital technologies.

Judith’s special areas of expertise are in commissioning, children’s services and governance.

Catherine Staite

Particular interests: creative thinking leading to sustainable improvements in efficiency and quality.

Paul works with organisations on strategy, values and behaviours; and how to change structures, systems and cultures.

Principals

Bernie Brooks

Organisation Development and Policy

Bernie is engaged in understanding how the changing policy landscape affects the development requirements of public sector organisations.

Leadership and Management Development

Helen brings a particular interest in diversity and equality to her management, organisational and personal development work.

Head of Analytical Studies

Phil manages OPM’s research department, which includes more than 30 experienced analysts and researchers.

National, Regional and Local Services

Sue specialises in leadership, governance and strategy development at all levels of government.

Leadership and Management Development

David works on leadership development projects with a range of public services.

Clive leads our work on children’s and adults’ services, specialising in innovative practice.

Deborah Rozansky

Organisational Development

An expert in health policy and public health, Deborah leads OPM’s health sector work with the NHS, national policy makers and local communities.

An experienced mixed-methods researcher with a background in equalities and diversity, Chih Hoong leads our evaluation work.

Senior fellows, fellows and associate fellows

Senior Fellow, Organisational Development and Policy

Sophie is an experienced policy analyst specialising in the public and not-for-profit sectors.

Fellow, Organisational Development and Policy

Beth manages large-scale multi-method research and evaluation studies. Her main interests are regulation and health sector policy.

Senior Fellow, Leadership and Management Development

Bob is a leadership specialist with significant experience across the private and public sectors.

Senior Fellow, Stakeholder Engagement

Diane leads our deliberative work and specialises in public and stakeholder engagement and evaluation.

Joe Bonnell

Associate Fellow, Analytical Studies

Joe is an experienced qualitative researcher with a range of commercial and public sector experience.

Antonia Bunnin

Fellow, Organisational Development and Policy

Antonia has extensive experience in health, social care and the not-for-profit sector.

Senior Fellow, Leadership and Organisational Development

Stefan brings to his work a passion for re-discovering the power of conversation to help people connect with one another

Fellow, Stakeholder Engagement

Robin’s areas of expertise include designing, delivering and analysing qualitative forms of public involvement, particularly new deliberative methods.

Fellow, Analytical Studies

Abigail is an experienced evaluator and social researcher, specialising in evidence-based research methodologies.

Shelley Dorrans

Fellow, Organisational Development and Policy

Shelley has a particular interest in public health policy; community and public engagement; and children and young people’s issues.

Associate Fellow, Leadership and Management Development

Helen’s varied background is in business psychology and in radio production, mainly political and current affairs.

Senior Fellow, Leadership and Organisation Development

Richard is a leadership specialist with extensive experience across public and voluntary organisations.

Associate Fellow, Analytical Studies

Rob's particular areas of interest are in local government and partnerships, community cohesion and the importance of 'sense of place'.

Fellow, Stakeholder Engagement

Anita has a extensive experience working in the health services and in commissioning of local services.

Gillian Gillanders

Senior Fellow, Organisational Development

Gillian has extensive experience of strategy formulation, option appraisal, policy evaluation and performance management.

Fellow, Leadership and Management Development

Liz is an organisation specialist, facilitator and coach with over 20 years experience in the public and voluntary sectors.

Fellow, Analytical Studies

Annie’s special interests: engaging with harder to reach groups and research with children and young people.

Fellow, Commissioning

Sharon has long experience in research, organisational development and advising senior managers in children's services, housing and community safety.

Fellow, Analytical Studies

Particular interests: evidence based policy and practice; putting individuals at the heart of service provision.

Fellow, Analytical Studies

Leigh is an experienced mixed methods researcher with particular interest in evidence based policy and practice.

Visiting Fellow, Community Justice

Roger is experienced in the criminal justice system and community safety and also works for a county council on their safer and stronger communities work.

Claire has particular expertise in services for children and young people with special educational needs and/or disabilities and services for children in care.

Senior Fellow, Organisational Development

Paul is particularly interested in how public services engage and involve partners, citizens and communities.

Catherine Mangan

Catherine has a particular interest in improving efficient working across partnerships and ensuring governance structures result in improved outcomes for communities.

Fellow, Stakeholder Engagement

Sally’s areas of expertise include social analysis, policy and strategy development, qualitative research and participatory evaluation.

Associate Fellow, Analytical Studies

Lauren has a particular interest in developing evidence-based approaches to policy making.

Fellow, Stakeholder Engagement

Iain's expertise is in research and evaluation. He also has extensive knowledge of health and social care.

Deputy Head of Analytical Studies

Rachel specialises in innovative research and capacity building, to ensure people get their voices heard on important issues.

Associate Fellow

Sanah is a qualitative researcher who uses focus groups, deliberative methods and action research to promote collaboration.

Jean specialises in qualitative research methodologies, stakeholder engagement and capacity building.

Senior Fellow, Organisational Development and Policy

Munira is interested in developing leadership to build people’s capacity to make a real difference.

Senior Fellow, Organisational Development and Policy

Carol combines exceptional strategic policy skills with a proven ability to implement sustainable solutions.

Senior Fellow, Capacity Building

Tim is interested in supporting organisations take on the new challenges of designing, and delivering joined-up public services.

Associate Fellow, Analytical Studies

Kate’s areas of expertise include the evaluation of local level and national pilots across education, health and social care.

Rebecca Williams

Associate Fellow, Analytical Studies

Rebecca is an experienced social researcher and project manager with a keen interest in evidence-based policy evaluation.

Senior researchers, researchers and research assistants

Research Assistant

Kate’s particular interest is in working directly with service users to ensure their views contribute to service improvement.

Senior Researcher

Chloe is an experienced social researcher with a background in sociology.

Senior Researcher

Natasha has academic and practical experience of social research and is skilled in a number of qualitative and quantitative research techniques.

Content Developer and Researcher

Satdeep has a background in social policy research and has worked closely with children and young people.

Senior Researcher

Sarah has particular experience of qualitative methodologies, including depth interviews and focus groups.

Research Assistant

Mohini is particularly interested in issues related to equality and diversity, community cohesion, welfare and education.

Sarah McDonnell

Senior Researcher

Sarah is a qualitative researcher with a special interest in involving stakeholders in research.

Research Assistant

Edward is experienced in conducting qualitative and quantitative research, literature reviews and data analysis.

Research Assistant

Robert has a background in social research with the use of both quantitative and qualitative methods.

Lizzie is particularly interested in all aspects of sustainability, especially in relation to urban areas

Research Assistant

Chris is closely involved in our ‘Prevent’ and community cohesion work as well as wider community engagement projects.

Shama’s major interests are in improving access to services, and policy development in the areas of family provision, education and community cohesion.

Senior Researcher

Jo works on predominantly qualitative projects, involving desk research, interviews and focus groups.

Senior Researcher

Lucy’s research covers a broad range of quantitative and qualitative projects, aimed at improving services.

Research Assistant

Tarley has experience in qualitative research methods including; interviews, questionnaire analysis and desk-based research.

Research Assistant

Bandana has a special interest in rights-based approaches to social research

Research Assistant

Max’s particular interest is in involving hard to reach groups in decision making and policy development.

Senior Researcher

A sociology graduate from Goldsmith’s College, Tim takes a keen interest in the cultural and community life of cities.

Project coordinators

Project Co-ordinator

Aleth co-ordinates numerous projects and activities for the Organisational Development and Policy team.

Project Co-ordinator

Jon co-ordinate a wide range of projects and activities for the Analytical Studies Unit and Stakeholder Engagement Team.

Project Co-ordinator, Stakeholder Engagement

Anne works with the Stakeholder Engagement team and the Analytical Studies Unit.

Design and editorial team

Head of Design and Editorial

Jenny, who oversees OPM's corporate style, is a design specialist who is equally at home working in print or electronic formats.

Senior Designer

An experienced designer and photographer, Jim is particularly skilled at using graphic design to express ideas directly.

Senior Designer and Editor

Leila is especially interested in helping people to write and publish accessible and engaging documents.

Justin Kary photo

Writer and Editor

Justin's speciality is clear and effective communication with the many audiences we address.

Leadership development and events support team

Head of Events Support

Sheba organises large and smaller-scale events and conferences for public and private sector organisations.

Kimberley Green

Events and Programmes Co-ordinator

Kimberley supports the DCSF New Schools Competitions project, as well as other OPM projects.

Deputy Head of Events Support

Sonal supports a wide range of projects and assessment centres.

picture of Yee-Mai Wan

Events and Programmes Co-ordinator

Yee-Mai handles all stages of programme support and co-ordination, from initial planning to final delivery.

Leaders Support Group

Leaders Support Group

Sharon provides project and administrative support to OPM directors and principals.

Leaders Support Group

Ann provides support and assistance to OPM’s chief executive and other directors and principals.

Branka Ivanovic

Leaders Support Group

Branka supports OPM directors and, among many other activities, organises our monthly members days.

Finance

Richard Peacock

Business Development and Marketing Executive

Richard looks after the business and makes sure business opportunities are rewarding for OPM and the clients.

Project Accountant

Ricci is the Project Accountant for the Learning Management Development and Stakeholder Engagement teams.

Finance Assistant

Kylie assists and supports the ledger accountant in the day to day duties.

Senior Project Accountant

Dave manages the project finances for the Analytical Studies, Organisational Development and Commissioning teams.

Administration, IT Support and Front of House

Office Administrator

Memona provides administrative support to the Stakeholder Engagement and Analytical Studies Unit teams.

Sharn is responsible for recruitment, training and developement of OPM members.

Diane Cape-Gachette

Front of House & Catering Services Co-ordinator

Diane's role is to provide a welcoming environment, and excellent catering for clients as well as managing the team at Front of House.

Telephonist Administrator

As clients' first point of contact, Tina welcomes delegates and visitors at Front of House and ensures they have an enjoyable experience at OPM.

Office Administrator

Sarita provides administrative support and knowledge to the events team and various projects.

Franck Nicholas

Facilities Manager

Franck is responsible for managing and maintaining OPM’s premises, enabling it to operate smoothly and effectively.

System Support Officer

Harjap provides internal ICT services and technical support to OPM members.

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